Operational Resilience

Executive assurance over critical services, dependencies
and recovery confidence.

A recovery plan is useful only if leadership understands which services matter, what they depend on and what the available evidence says about recovery.

I examine critical services, technology and supplier dependencies, continuity arrangements, exercise findings and recovery evidence. My experience includes executive responsibility for operational resilience alongside global technology and cyber security leadership. See the career examples.

WHEN THIS ASSIGNMENT IS USEFUL

What could interrupt the services that matter?

Critical Service Risk

Important services have complex technology, supplier or operational dependencies.

Unproven Recovery

Plans exist, but executive confidence in practical recovery remains limited.

Regulatory Expectation

Resilience obligations require clearer ownership, testing and evidence.

Major Change

Transformation or supplier change is altering the organisation's operational risk profile.

SCOPE

What the review covers.

Critical Services

Review identification and ownership of important business services.

Dependencies

Assess technology, data, people, facilities and third-party dependencies.

Impact & Tolerance

Review impact assumptions, recovery priorities and tolerances.

Testing

Assess scenario testing, lessons learned and evidence of recovery capability.

Governance

Evaluate executive ownership, reporting, escalation and decision-making.

Improvements

Prioritise resilience gaps according to business consequence and feasibility.

OUTPUT

Decision-ready executive assurance.

What you receive

A view of material service dependencies, recovery assumptions, gaps in evidence and the governance decisions required; with prioritised recommendations for testing, ownership and remediation.

The review distinguishes demonstrated capability from untested expectations. It does not promise recovery performance that has not been evidenced. Scope, participants, deliverables and fees are agreed upfront.

Engagement basis

✓ Defined scope
✓ Agreed evidence base
✓ Executive findings
✓ Prioritised recommendations

NEED ONGOING OWNERSHIP INSTEAD?

If the findings call for continuing executive ownership, we can discuss a leadership mandate. If your leaders retain ownership and need challenge on the next decision, advisory may fit.

Discuss the review you need. Bring the decision, deadline and the evidence available.

Commissioning the review

We establish the question, the evidence and access available, and who needs the findings. I then confirm whether the review can be supported and propose the agreed work, timing and fee.

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